Alpapera & GMP Logistics – Privacy policy

Your privacy is important to us. This Privacy Policy explains what information we may collect through the gmplogistics.com website, how we use it and how we protect your personal data.

1. Who We Are

This website belongs to Alpapera & GMP Logistics d.o.o., headquartered at Knjaza Miloša 60, 78000 Banja Luka, Bosnia and Herzegovina.

The company operates in the fields of freight forwarding, transportation, customs brokerage, warehousing, consulting and logistics services.

2. What Data We Collect

Through this website, we may collect information that you voluntarily provide to us, such as:

  • first and last name,
  • company name,
  • email address,
  • telephone number,
  • message or inquiry content,
  • other information you enter in a contact form or send via email.

We may also collect basic technical information generated when using the website, such as IP address, device type, web browser, time of visit and similar data.

3. Purpose of Data Processing

We use your data exclusively for legitimate business purposes, such as:

  • responding to inquiries,
  • preparing quotations and business communications,
  • providing information about our services,
  • organizing business cooperation,
  • improving website quality and user experience,
  • website security and protection.

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data based on your voluntary consent, legitimate business interests or the need to take steps prior to establishing a business relationship.

When you submit an inquiry through our website, email or telephone, we consider that you consent to the use of your data for the purpose of responding to your inquiry.

5. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, and in accordance with applicable legal obligations and business requirements.

Once the need for processing ceases, the data will be deleted or anonymized unless there is a legal obligation to retain it.

6. Data Protection

We implement reasonable technical, organizational and security measures to protect your data from unauthorized access, loss, misuse, alteration or disclosure.

However, no transmission of data over the Internet can be completely secure, and therefore we cannot guarantee the absolute security of information transmitted electronically.

7. Cookies

This website may use cookies for proper functionality, analytics, security and improving user experience.

Cookies are small text files stored on your device. By using this website, you consent to the use of essential cookies, while additional cookies can be managed through your web browser settings.

8. Third-Party Services

The website may use third-party tools or services, such as analytics tools, maps, security services or functionality plugins.

These services may process certain technical data in accordance with their own privacy policies. Alpapera & GMP Logistics d.o.o. is not responsible for the manner in which external service providers process data.

9. User Rights

As a user, you have the right to request:

  • access to your personal data,
  • correction of inaccurate information,
  • deletion of data where legally applicable,
  • restriction of processing,
  • withdrawal of consent,
  • information regarding the use of your data.

To exercise your rights, you may contact us using the contact details available on the website.

10. Changes to the Privacy Policy

Alpapera & GMP Logistics d.o.o. reserves the right to periodically amend this Privacy Policy. All changes will be published on this page and become effective upon publication.

11. Contact

For any questions regarding privacy protection and the processing of personal data, you may contact us using the contact details available on the website.

Alpapera & GMP Logistics d.o.o.
Knjaza Miloša 60
78000 Banja Luka
Bosnia and Herzegovina

Banja Luka, June 15, 2026